When someone dies we can be totally unprepared. Even if the death is expected it can be difficult to know how to best help the children and young people we care for.
Stand-by-me offers information, advice  and support to help children, young people and their families living in North Hertfordshire & Stevenage understand and manage their grief.


extra help if you need it

In this time of uncertainty, we would like to reassure families in North Herts & Stevenage that Stand-by-me is here to offer help and support. 

Our online pilot group is now underway and we hope to be able to offer this more widely very soon. 


Our Helpline is open (07469 255139), and we are pleased to be able to offer additional telephone support to Parents, Families, Children and Young People. We are also able to provide advice to Professionals via e-mail should this be required.


If you would like to speak to us about supporting a bereaved child or young person please email us at info@stand-by-me.org.uk providing your name, telephone number and preferred time to be contacted (morning, afternoon or evening). One of our clinical team will then be in touch.


We are hopeful that our face-to-face groupwork programme will recommence later this year with groups to suit individual needs.  This will, of course depend on the situation and on Government guidance, but in the meantime, we are happy to continue to receive referrals from families and from professionals.

We have put together some links and information which may be useful at this time. We will keep this information updated so check back regularly if you need support.

At what can be a confusing and emotional time, Stand-by-me offers help and support when you need it most.

The service that listens
We asked bereaved children and young people living in our area what they thought was needed. Stand-by-me was built around what they told us, from their own experience, would make a difference to other bereaved children, young people and their families. We regularly ask for feedback from the families who use our service as well as through our Young Ambassador project so we can make sure we are providing the kind of support they find most valuable.
Support in schools
Many of the young people we work with told us they would have liked more support in schools following their bereavement. The Contact-me programme is designed to give schools the help, advice and knowledge they need to support the bereaved children and young people in their care.
Currently, 75% of schools in North Herts and Stevenage have joined the Contact-me programme. If you are a school who has not yet joined and you would like more information, please visit our Contact-me for Schools page
Supported by the local community
We rely on the generous support of the local community to help us reach bereaved children and young people in our area.  Every penny raised helps us to run more programmes, fund our website, train more of our wonderful volunteers and expand our service to meet a continually growing need.
Have a look at this short video to see how volunteering with Stand-by-me can change the life of a bereaved young person.

Whether you would like to make a donation, apply to volunteer with us or learn more about our fundraising, head over to our Support Us pages to find out more.

Upcoming groups


We are excited to announce that with a grant from Herts Community Foundation we are now able to offer our Therapeutic Groupwork Programme online.  Our Pilot group is currently underway and we hope to be able to offer more in the coming months.

We are hopeful that our face-to-face groups will recommence later this year- depending on the situation and in line with Government advice

In the meantime, we are happy to accept new referrals for future groups. Please email us at info@stand-by-me.org.uk


Newsletter June 2020 - Final version.2.j

Support us with a smile

Friends and supporters of Stand-by-me can now help support us just by shopping online. 


AmazonSmile is a website operated by Amazon with the same products, prices and shopping features as Amazon.co.uk The difference is that when you shop on AmazonSmile, Amazon will donate 0.5% of the net purchase price (excluding VAT, returns and shipping fees) from your eligible AmazonSmile purchases.

For more information or to sign up click here.

Free guides for bereaved families

A new series of guides have been created to help support people that have lost a loved one to coronavirus, or they have died during lockdown because of other reasons.

There are 3 bereavement guides available:


All of the guides are free to download. Click on the titles to get your copy.

  • Wix Facebook page
  • Wix Twitter page

Telephone: 07469 255163

  • Wix Facebook page
  • Wix Twitter page

Supported by:

111 Walsworth Rd, Hitchin, Herts, SG4 9SP