When someone dies we can be totally unprepared. Even if the death is expected it can be difficult to know how to best help the children and young people we care for.
Stand-by-me offers information, advice and support to help children, young people and their families living in North Hertfordshire & Stevenage understand and manage their grief.
Coronavirus - extra help if you need it
In this time of uncertainty, we would like to reassure families in North Herts & Stevenage that whilst we are having to suspend our groupwork programmes, we are still able to offer telephone support.
Our Helpline is open, and we are pleased to be able to offer additional telephone support to Parents, Families, Children and Young People. We are also able to provide advice to Professionals via e-mail should this be required.
If you would like to speak to us about supporting a bereaved child or young person please email us at providing your name, telephone number and preferred time to be contacted (morning, afternoon or evening). One of our clinical team will then be in touch.
We are hopeful that our groupwork programme will recommence in July 2020 with groups to suit individual needs. This will, of course depend on the situation and on Government guidance, but in the meantime, we are happy to continue to receive referrals from families and from professionals.
At what can be a confusing and emotional time, Stand-by-me offers help and support when you need it most.
The service that listens
We asked bereaved children and young people living in our area what they thought was needed. Stand-by-me was built around what they told us, from their own experience, would make a difference to other bereaved children, young people and their families. We regularly ask for feedback from the families who use our service as well as through our Young Ambassador project so we can make sure we are providing the kind of support they find most valuable.
Support in schools
Many of the young people we work with told us they would have liked more support in schools following their bereavement. The Contact-me programme is designed to give schools the help, advice and knowledge they need to support the bereaved children and young people in their care.
Currently, 75% of schools in North Herts and Stevenage have joined the Contact-me programme. If you are a school who has not yet joined and you would like more information, please visit our Contact-me for Schools page
Supported by the local community
We rely on the generous support of the local community to help us reach bereaved children and young people in our area. Every penny raised helps us to run more programmes, fund our website, train more of our wonderful volunteers and expand our service to meet a continually growing need.
Have a look at this short video to see how volunteering with Stand-by-me can change the life of a bereaved young person.
Whether you would like to make a donation, apply to volunteer with us or learn more about our fundraising, head over to our Support Us pages to find out more.
Our groups are divided into Primary and Secondary age groups and run for 4 to 6 weeks plus a catch-up group, usually on Saturday mornings. If you would like to find out more, please contact us
In the light of the current Coronavirus pandemic we have taken the decision to postpone all our groups for the time being.
We are hopeful that our groups will recommence in July - depending on the situation and in line with Government advice
In the meantime, we are happy to accept new referrals for future groups. Please email us at email@example.com
We are winners!
Representatives from Stand-by-me were delighted to be presented with an award at the 2020 Hertfordshire High Sheriff Awards last week, by High Sheriff, Sarah Beazeley.
We are so proud of our team, and this award is a lovely recognition of all the hard work put in by our volunteers, Trustees, staff and Young Ambassadors
North Hertfordshire's 2020 Volunteer Achievement Awards
We are proud to announce that one of our Young Ambassadors, Jack has been awarded a Volunteer Achievement Award by the North Hertfordshire District Council's Chair.
These awards, run by North Herts District Council, celebrate volunteers in North Herts who sacrifice their time to help others and make a difference in their communities.
Read all about it: Young Ambassadors tell their stories
A group of Stand-by-me Young Ambassadors appeared in The Comet this month to share their stories as part of Children's Mental Health Week.
Jack, Mia, James and Daisy all spoke to Comet reporter, Jacob Savill about their experiences and about their journey with Stand-by-me.